Shipping & Returns

Shipping 

We currently only ship orders within the Continental U.S and offer a flat shipping rate of $2.95 for all subscription levels. Our parent company helps offset the shipping cost to keep prices down so you will be a member for a long time to come!

Your first box is shipped out within 15 days from your original order date and future subscriptions are on a 30 day cycle after that. We ship out new orders twice a month, but you may receive your box sooner. To keep prices low and support our non-profit mission, we have a super small team who curates and ships each box with love. We know you would be super excited to receive it- bear with us! We will ship as quickly as possible and share tracking info so you can follow along!

Returns and Exchanges

Our Subscription Policy:

Not In Love? Give It to a Friend!

To keep prices low and support our non-profit mission, we have a super small team who curates and ships each box with love. Because of this, we are unable to offer refunds at this time. Should you have any issues, please contact wecare@reclaimedwithlove.com.

Each box comes with sustainable gift packaging so you can share your jewelry with someone who might love it even more. You’ll also receive a gift note, printed on recycled paper with soy ink, with a discount code for 10%, so you can keep the cycle going and help reduce fast fashion waste.

Our Products for Individual Purchase Policy:

If you are not 100% satisfied with the pieces you’ve received, you are able to exchange or return the jewelry for a full refund within 14 days of getting your package. Returned jewelry must be in an unused condition and in the original packaging. Please email us to our customer service email wecare@reclaimedwithlove.com for us to send you a free return label.

 

If you have any comments, questions, or concerns, reach out to wecare@reclaimedwithlove.com for assistance. Our community is important to us so we would love to hear your feedback to build on our upcycled efforts.

Warehouse Address
43 Samworth Rd. Clifton, NJ 07012